Wyatt, founder of Heat Retreat in Langley, Canada, didn’t set out to start a business. He just needed to sleep.
After a traumatic event in 2022 triggered insomnia, he rediscovered contrast therapy: long sauna sessions followed by cold plunges. The results were immediate. Within weeks, he was sleeping again — and dreaming bigger.
By 2023, Heat Retreat had opened its doors with a mission rooted in personal healing. It's a welcoming, minimalist space where Wyatt could help others find clarity and calm. What started as a recovery routine became a growing business.
Launching Heat Retreat wasn’t just about opening a space. It meant navigating health regulations, finding the right digital tools, and building a brand from scratch. He needed a setup he could manage solo — fast. Wyatt had never built a Shopify store before. He wanted the quickest way to get up and running through Shopify.
“I didn’t go to business school,” Wyatt said, “so I needed software that was easy and intuitive, both for me and my customers.”
Compared to other options like MindBody and MarinaTech, Easy Appointment Booking stood out for its simplicity and seamless Shopify integration.
“I didn’t want my customers to create accounts or download an app — I just wanted them to click 'Book Here' and be done. With you guys, that just worked.”
Wyatt had the system fully live within a day. He and his small team use it daily to manage bookings, cancellations, refunds, and more — with minimal training. Even his father, a 40-year tenured police officer, picked it up quickly.
Wyatt built his brand through personalized follow ups, glowing reviews, and fast support. Some of this he took from working with the Easy Appointment Booking team.
“Your team is the most helpful, friendly support I’ve ever had. That stuff sticks.”
As a result, Arctic Heat found new results and growth
+1,000 bookings year-over-year in Q2 2025. From word of mouth, Google reviews, and a killer experience. Arctic Heat has over 100 5-star reviews on Google.
Punch pass revenue = 30% of total. Using Shopify's discount structure, but primed for Easy Appointments' package automation.
Customer feedback about the experience, without booking headaches. Guests can book, cancel, and reschedule without needing to contact the team. This allows Wyatt's team and his customers to enjoy the experience without any annoyances.
Wyatt and his team are excited for the continued growth of Arctic Heat and where new tools and improvements with Easy Appointment Booking can make life easier.
“Easy Appointment Booking just works. It’s intuitive, cost-effective, and my customers love it. I’ve stuck around because the product keeps improving — and the support is top-tier.”
