Creating your first schedule

Last reviewed: 2026-07-14

Once you've added staff, you're ready to build your first schedule from the Schedule page.

1. Pick a location and week

If you have more than one location, use the Location selector at the top of the page — schedules are always built one location at a time. Use the week-range date picker to move to the week you want to plan; it snaps to full weeks based on your shop's configured week-start day (see Team Shift settings reference).

2. Add a shift

Click an empty cell in the grid — the intersection of a staff member's row and a day's column — to open the Add shift window. Fill in:

• Staff member (only shown when creating a new shift)
• Date (pre-filled, read-only)
• Start time and End time

Click Add shift to save it. New shifts are created as drafts — they won't be visible to staff, and they're shown with a visually distinct style on the grid, until you publish them.

3. Edit or delete a shift

Click an existing shift on the grid to open Edit shift. You can change the start and end time here; the staff member and date aren't editable from this window (delete the shift and create a new one if you need to move it to a different person or day). A Delete shift button inside the window removes it entirely.

Validation you might run into

• "End time must be after start time" — exactly what it says.
• "This shift overlaps with an existing shift for this staff member" — Team Shift checks for overlapping times only for shifts on the same staff member, same date. If you're trying to schedule someone across midnight, see Handling overlapping and overnight shifts.

4. Publish the week

Draft shifts aren't visible to staff on POS until you publish them. When there are unpublished shifts for the week, you'll see a badge (like "3 unpublished") and a Publish week button. See Publishing schedules and notifying staff for the full publish flow, including the notification options.

Next steps

• Understanding the weekly schedule grid
• Publishing schedules and notifying staff
• Adding the Team Shift tile to POS — so staff can actually clock in against these shifts