As of now, clients on a waiting list do not receive an automatic email when there is a cancellation, the admin needs to manually send it. All clients on a waiting list for an event should receive an automatic email as soon as there is a cancellation. Thank you.
Supported by 4 voters
Add context or tell us how this would help.
I thought the system already automatically sent an email notification to the client! What is the point of a waitlist if the person isn't notified there is an opening? Good catch. We need this feature because I don't have time to be watching the waitlist and want our customers to be able to book any available seats automatically.