Back to feedback
Open

Cart validation without reservation hold required

Cart validation would reduce double-bookings and stop people from accidently booking the same slot twice (I had that happen today and had to issue a refund) I do not, however, want to enable reserving timeslots for a hour. Cart validation should work without having to do so.

Posted by Amanda

Supported by 2 voters

Discussion(3)

Add context or tell us how this would help.

  1. Servicify Team· Servicify team

    Hi Michelle, we just shipped cart validation. See this post for more information: https://easy-appointment-booking.canny.io/changelog/improvements-to-prevent-double-booking

  2. Amanda· Merchant

    Servicify Team: I appreciate that, however, that one hour wait time is very inconvenient. I had three customers in the last week complain that they added a time slot to their cart but needed to change some details, and when they went to start over, that time slot was gone. With impatient customers, that could cause lost sales.

  3. Servicify Team· Servicify team

    Amanda: Hi Michelle, thanks for your feedback. We are planning to make this time editable per store.

0/2500

Comments are reviewed before they appear publicly.