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CompletedSource status: Complete

Change number of attendees when rescheduling bookings

I've had a couple of sessions where people have booked in for X amount of people and have then either reduced or increased the number of people they'd like to send. Currently there's no way to edit their original booking to comply with this. Not necessarily a problem if they're adding people (I can just create a new booking for the extra people), however it becomes an issue when they're removing attendees and I'd like to free up those spaces for new people to join the class.

Posted by Anonymous supporter

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Discussion(4)

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  1. Servicify Team· Servicify team

    Great feedback! I can see the pain this can cause. I will bring it up with the team. It should be quick to add in. Note that even if you reduce the quantity, we can't "Refund" that amount back to the seller. You'll have to coordinate that refund on your side.

  2. Servicify Team· Servicify team

    [Imported Canny comment contained no text]

  3. Servicify Team· Servicify team

    [Imported Canny comment contained no text]

  4. Servicify Team· Servicify team

    Hi! I wanted to let you know that we shipped this feature today. You can now change the number of attendees on the booking when rescheduling them. Please check out this release note for more information! https://easy-appointment-booking.canny.io/changelog/reassign-bookings-between-available-team-members Also, if you have 1 minute, we would really appreciate it if you could leave us a 5-star review on the App Store. Your public support really helps us out. You can do it by clicking on this link: https://apps.shopify.com/appointments-and-bookings?#modal-show=ReviewListingModal Thank you, Ray

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