CompletedSource status: Complete
gray out booked timeslot
it will be very helpful to gray out the booked time slots or show them as "booked" instead of hiding them up
Posted by Anonymous supporter
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Supported by 10 voters
Discussion(24)
Add context or tell us how this would help.
- Ray M· Servicify team
[Imported Canny comment contained no text]
- Ray M· Servicify team
Hi there! As a step in this direction, we've implemented "seats remaining" as a feature. Please give this a try and let me know if this helps! :) https://scalloped-octave-f91.notion.site/Spots-Remaining-b2576d1a361049989c5c223ebd651bee
- Amanda· Merchant
Ray M: same in my case, only one person per spot
- Eversholt Swimming Pool· Merchant
Ray M: Any progress on this? We get people saying they can't see the booking times, therefore thinking it's an error on the site rather than sold out. It would be good to have it greyed out or showing as sold out.
- Amanda· Merchant
Ray M: if there is no longer availability for a day because it's completely booked, please make it look the same as days off (not highlighted or clickable)
- Eversholt Swimming Pool· Merchant
Is there any progress on this? I have just replied to 8 emails from people thinking the website is broken because everything is fully booked. It would be amazing to just have it greyed out or 'fully booked' or something to make it clearer!
- WV· Merchant
Eversholt Swimming Pool: Servicify Team this would be good to show still but as booked or unavailable. Any update on the progress
Servicify Team· Servicify team[Imported Canny comment contained no text]
- Michelle Moran· Merchant
Servicify Team: this is wonderful news! Thank you!
- Tyler Termini· Merchant
This is a dealbreaker for me. I like Easy Appointment Booking because the user-facing UI is one of the best out there, and the backend is simple to use...but I can't have customers having to click dates they think are open that are in fact fully booked!
- Michelle Moran· Merchant
Tyler Termini: right, if there are no time slots for that day, it should not appear clickable at all.
- Servicify Team· Servicify team
We're trying to make progress on it. Unfortunately, we have to figure out a way to do it without making the calendar slower to load for everyone. Thats the tricky engineering part to all this because computing the available timeslots in a given day takes a second or two, and if you multiply that by 30 days in a month, it becomes too long to wait. Totally hear that this is something that is important to everyone! We are working on it. :)
- Servicify Team· Servicify team
[Imported Canny comment contained no text]
- Servicify Team· Servicify team
We have this working and it will be rolling out to customers after Black Friday / Cyber Monday.
- Tyler Termini· Merchant
Servicify Team: This is awesome, and could potentially draw me from a competitor of yours...looking forward to giving it a spin!
- Michelle Moran· Merchant
Servicify Team: awesome! Excited for this long-awaited update. Thank you so much!
- Michelle Moran· Merchant
Servicify Team: any update on when this is launching? It's a week after BFCM and my calendar still shows dates that aren't available.
- Servicify Team· Servicify team
Michelle Moran Tyler Termini We just launched this in a beta. You can enable it through the Settings tab > Storefront section. Try it out and let us know how it works for you.
- Servicify Team· Servicify team
This has been launched in a beta. Let us know how it is working in this thread.
- Michelle Moran· Merchant
Servicify Team: it works. I see the loader takes maybe 2 or 3 seconds, but it will save customers more time because they won't have to play a guessing game on which days are available. While faster load times would be ideal, this is still worth it. Thanks!
- Servicify Team· Servicify team
Michelle Moran: Great to hear!
- Tyler Termini· Merchant
Servicify Team: Thank you for listening to our feedback and implementing this! Will give this a spin.
- Eversholt Swimming Pool· Merchant
I was excited about this but have just turned it off - it takes a fair bit longer to load and has resulted in people asking if we're open rather than assuming greyed out means sold out. I think something like this would work well for us, rather than hiding the sold out sessions just say 0/50 available or SOLD OUT. Is that possible?
- Servicify Team· Servicify team
Hello there! While we built this feature to load the calendar faster and skip over booked timeslots, we realize there may have been two asks in this feature 1. Load calendar with more accuracy/faster by skipping over booked timeslots (completed as part of this request) 2. Show the calendar timeslot as booked, but not clickable, to increase demand of the event and let customers know how busy you might be. To follow along that feature request, please upvote/comment here! https://easy-appointment-booking.canny.io/feature-requests/p/red-marked-occupied-time-slots