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Make it easier for a customer to reschedule a cancelled appointment

Context: Oftentimes, I have to cancel appointments due to weather. These are single appointments customers purchased (not packages/subscriptions). When I cancel the appointment, the customer has to purchase another appointment again. Ideal flow: In the cancellation email, there is a link from EAB to reschedule their appointment.

Posted by The Moto Academy

Supported by 4 voters

Discussion(1)

Add context or tell us how this would help.

  1. Servicify Team· Servicify team

    This is possible with our new email templates!

0/2500

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