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CompletedSource status: Complete

The ability to create "packs"

If you are selling classes, for example, have there be an option where a customer can purchase at 10 class pack. This way instead of paying per class, it would just be taken off their "class pack". The class packs could be offered at a better price. So, if you are selling classes at 25 euros per class, you could offer 10 class packs for 200 euros. This way the customer can save money pre purchasing classes in bulk and make reservations a little easier.

Posted by Versalingo

Supported by 9 voters

Discussion(10)

Add context or tell us how this would help.

  1. Ray M· Servicify team

    Thank you Versalingo! Here's the experience we are thinking about: The customer purchases 10 classes, books their class for the first one, and has a discount code for a free class that can be used up to 9 times. They just come back to your store, book their next class, and use that discount code until complete. Would that work for you?

  2. Ray M· Servicify team

    We're looking at options for this feature! One consideration is to set the price and quantity and have the customers select all the dates at once. Please let us know your feedback!

  3. Ray M· Servicify team

    [Imported Canny comment contained no text]

  4. Ray M· Servicify team

    [Imported Canny comment contained no text]

  5. Ray M· Servicify team

    Sharing an update on how we plan to support "packs" or "bundles". *If you have any feedback, please let us know!* In the app admin, your event will either be a single or multiple session event. If multiple session is selected, you would set the session number (ie. 4). For example, the customer sees single or multiple session variants and proceeds to book from there. If multiple is selected, the customer still selects one date and time, but pays for the cost of all 4. In the confirmation email, they will have their own link to redeem the remaining three sessions with you. For each booking which is part of a "bundle/pack", you'll be able to see how many bookings are remaining for this customer. Looking forward to your feedback, thank you!

  6. Servicify Team· Servicify team

    Hi Angela The customer will receive a link in their email that they can access. It will be automatically generated by the app, think of it like the reschedule link! Anytime they want to redeem their next appointment, they click that link, make a new booking and then that will account for the number of bookings they have remaining with you

  7. Servicify Team· Servicify team

    [Imported Canny comment contained no text]

  8. JamisonS· Merchant

    Ray M: This sounds perfect! I'm currently setting this up for our appointments using a coupon app where the customer receives a discount code good for 3 uses or whatever. So they are basically buying a discount code for 100% off that can be used 3 times. They receive an email link that sends them to the cart with the product and discount already in their cart. Your solution is exactly what we need but better, because it shows them how many bookings are remaining. And it achieves the goal of paying for a pack of appointments at a discount which they can schedule anytime. The downside of my coupon approach is that it requires the customer to complete a checkout process to book each appointment, even though their order is $0. This will be confusing to customers since they've already purchased the appointments and they're being asked to checkout again. There's also the possibility that the discount code doesn't apply properly by the time they choose the date etc. which will confuse the process more and require them to manually apply the code. So I love your proposed solution. In case it's useful, the app I'm using is called Coupon Carrier.

  9. JamisonS· Merchant

    Ray M: I have feedback for the recurring bookings. Should I leave it here or is there a new thread for this feature?

  10. Ray M· Servicify team

    We're happy to share that Event Subscriptions is now live! Thank you for all of your support to help us get here. We're looking forward to receiving your feedback. See more here: https://easy-appointment-booking.canny.io/changelog/earn-more-up-front-with-event-subscriptions

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