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CompletedSource status: Complete

Unique thank you emails for each class/event

Anonymous supporterMerchant
3merchants want this

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Hi team! It would be incredibly useful to be able to create a unique thank you email depending on the class the student attended. i.e. When they book in for Class X I want to email them saying "Thank you for booking in Class X! In this session we learnt [this], if you book in for Class Y you'll learn [this]..." Thank you!

Discussion5

Add context, or tell us how this would help your business.

  1. CheesegrottoMerchant

    Yes, I request this feature

  2. Joe MorganMerchant

    This would be super helpful. As we have 5 different events and one generic email is not useful

  3. JamisonSMerchant

    You can achieve this using variables from Settings > Email Notifications > Email Templates. Use the variable {{event_name}} to show the class name. Use the variable {{event_notes}} to show a unique message for each class. Make your unique event notes for each class in Dashboard > Current Events > Manage. For example, your event notes for Class X could be this: "In this session we learnt how to tie our shoes without looking. If you book in for Class Y you'll learn how to levitate your friends and loved ones for fun and profit!" Then, your email body for the "After a service ends" email would be: Thank you for booking in {{event_name}}! {{event_notes}}

  4. Servicify TeamTeam

    Hi, we now support Klaviyo and Shopify Flow. If you need more email customization, we suggest you go with one of these 2 options. Klaviyo lets you automatically trigger custom emails based on class/event. You would have to set them up in Klaviyo. Shopify Flow lets you get notified when a customer books, and you can take any action you want based on the shopify flow dashboard. Hope this helps!

  5. Servicify TeamTeam

    [Imported Canny comment contained no text]

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