Sub-processors
These are the third parties that process data on our behalf so Easy Appointment Booking can run. Each one is listed with what it does and where it processes.
Last updated August 27, 2026
Infrastructure
Heroku
Salesforce
Application hosting and scheduled jobs
United States — Heroku US region (AWS us-east-1, N. Virginia)
Heroku Postgres
Salesforce
Primary database
United States — Heroku US region (AWS us-east-1, N. Virginia)
Amazon Web Services
Underlying database infrastructure
United States — us-east-1, N. Virginia
jsDelivr
CDN for Polaris assets
Global — multi-region CDN edge network
Customer communication
Postmark
ActiveCampaign
Transactional email and custom sender domains
United States — default US infrastructure
Twilio
SMS delivery
United States — US1 region, US East (Virginia)
Intercom
In-app support, help center, and merchant contact sync
United States — US workspace (AWS us-east-1, N. Virginia)
Product & operations
Amplitude
Product analytics and diagnostics
United States — US data center
Google Analytics
Admin pageview tracking
United States (primary) — global infrastructure with possible EU pre-processing for EU visitors
Mezmo
LogDNA
Log aggregation
United States — AWS US data centers
Metabase
Advanced analytics
United States — US workspace (AWS us-east-1, N. Virginia)
OpenAI
Dashboard booking insights
United States — default API processing
Merchant-connected integrations
Beyond the services above, Easy Appointment Booking can send booking data to endpoints you configure yourself — Klaviyo, Shopify Flow, and custom webhooks among them. Those only receive data once you connect them, and they are your sub-processors rather than ours.
Changes to this list
This page is the current list. We update it when a sub-processor is added or removed, and we notify merchants when our terms change. If you need advance notice of new sub-processors with a right to object, raise it with us at hey@getservicify.com and we can commit to it in your data processing addendum.