If several people can do the same service, such as three stylists who all do haircuts, connect all of them to the service. A time shows on your store while at least one of them is free. When everyone is booked, the time disappears.
Connect team members to a service
Each team member needs an availability first. See Add a team member.
- On the Dashboard, open the service.
- Click the Availability tab.
- Under Assign Availability, click Assign availability.
- Select each team member, then click Add to Event.
The change saves right away. To add someone new, click Create instead.
The number of people per time slot counts per team member. If a service allows 2 people per slot and 3 team members are connected, up to 6 people can book the same time.
Choose who picks the team member
Under If your event/service has multiple availabilities..., choose one:
- Let the customer choose one. Customers see each team member's name and pick one. Good when customers have a favorite.
- Automatically pick an available one. Customers only see times. The app gives the booking to someone who is free. Good for "any stylist".
Then click Save in the bar at the top of the page.
If your team works on set dates rather than every week, also check Let the customer browse available dates in a list view. Customers can then find open days more easily.
Move a booking to another team member
- Click Bookings and open the booking.
- Click Reschedule.
- Click Select a custom time.
- Keep the same date and time, and choose the new person in Booked With.
- Click Reschedule.
The new team member is not told automatically. Let them know, or open the booking and click Remind to send the booking details again.
Emails for team members
If CC Availability Email is on, the team member assigned to a booking gets a copy of its emails. Other team members on the same service do not. See Add a team member.