It might be cold and rainy here in Canada, but still beautiful sunny patches. Our weather is a mix of treats and so are our latest updates! Here's what's new!
Shopify Flow Integration (Ultimate Plan)
Automation just got a serious upgrade! Shopify Flow is Shopify's built-in automation platform that lets you create custom rules and triggers. Now, your bookings are part of the mix to help streamline your booking operation!
With Shopify Flow you can manage repetitive tasks and segment your customers, connecting with your Shopify Orders, Customers, and Products out of the box. Now, Easy Appointment Booking plugs right into Shopify Flow. This means you can connect your booking data to the rest of your Shopify ecosystem without touching a single line of code!
Imagine this:
- When a new booking comes in, your customer automatically gets added to a "Booked Clients" segment in Klaviyo.
- If a customer books a private lesson with you, you can tag that customer with "VIP Customer"
- If a booking gets canceled, Flow can automatically send a personalized "We'll Miss You" email.
- When someone checks in, you can instantly tag them in Shopify or update your CRM — all while you're serving your next client.
It's automations like these that turn a great booking operation into a supercharged one - that saves you time and has more predictability to keep bookings running smoothly.
Why you'll love it:
- Hands-free automations that save time
- Connect bookings to your existing Shopify workflows - Flow connects with your other Shopify apps, making workflows super powerful
- Trigger custom actions instantly - like internal notifications - with clear tracking shown right within Shopify Flow
Redeem Packages from Customer Accounts
Your customers can now manage their packages just as easily as you manage your bookings. We heard from our brands and their customers that while packages are really useful, hunting for the redemption link in their email can be time consuming.
With our new Package Redemption feature, customers can redeem sessions right from their Shopify Customer Account — no more hunting for email links (even though we still send those, just in case!). It's an all-in-one, clean, branded space inside your store.
Here's how it works: when a customer buys a package, their available sessions automatically appear under Orders in their account. They can redeem a session in just a few clicks, keeping them engaged with your store and saving your team valuable support time.
This brings you:
- Package redemption right inside Shopify Customer Accounts, which is native to Shopify
- Smoother customer journey with seamless, on-brand experience
- Fully integrated with Shopify checkout and order flow
Waitlist for our new Shopify POS Solution
Set schedules, track shift times, and make payroll prep easy on POS. Spend less time managing and more time growing your business.
Highlights:
- Track shift start/end times right from POS
- Manager and team member modes for managing vs. tracking
- Set schedules and see how shifts and sales track against them
The perfect complement to go alongside Easy Appointment Booking!
Advanced Reports: Busiest Times (Ultimate Plan)
See when your business is at its best. The new "Busiest Times" report helps you identify peak booking hours, making it easier to plan staff schedules, promotions, and campaigns.
- Visual insights by day and hour
- Export data for team planning
- Perfect for optimizing operations
New "Checked In" Trigger
We've added a new automation trigger that fires when a customer checks in, which is perfect for post-visit actions and accurate follow-ups.
Available on:
- Klaviyo — send targeted thank-you or review requests
- Shopify Flow — trigger automations instantly
- Webhooks — connect your favorite tools
Why it matters:
- Build personal follow-ups
- Track no-shows automatically
- Save time with automation
More Key Updates
- Package Management: Easily manage customer packages and update balances directly from your admin.
- Easier Availability Editing: We simplified how you add and edit available times — fewer clicks, faster updates, and a smoother setup experience for your staff.
- Instant Intake Question Setup: Create and assign intake questions right away, so you never miss important customer details before a booking.
- App Bridge v4 Upgrade: We upgraded to Shopify App Bridge v4 for faster performance, improved reliability, and better compatibility with the latest Shopify updates.
Wrapping Up
From deep automations to smoother customer experiences, these updates make Easy Appointment Booking more powerful than ever. Whether you're booking classes, appointments, or events — everything now fits tighter into your Shopify ecosystem. Stay cozy this fall, and happy booking!
