If customers can click Add to cart or Buy it now without picking a time, you get orders with no booking. There are two places to close this gap: the product page and the collection page.
On product pages
- In Easy Appointment Booking, click Settings > Storefront Settings.
- Go to the Product page section.
- Check Hide Add to cart button and Hide Buy now button. Both are recommended.
- Click Save in the bar at the top of the page.
Customers now see only Select a time on your service pages. Your other products are not affected.
On collection pages
Many themes have a Quick add or Quick shop button on collection pages. The app does not change it, so customers could add a service to their cart from there. Turn it off in your theme:
- In your Shopify admin, go to Online Store > Themes and click Customize.
- At the top, open the page menu and choose your collection page template.
- Click the product grid section.
- Turn off Quick add (some themes call it Quick shop or Enable quick buy).
- Click Save.
The setting's name and place depend on your theme. If you cannot find it, check your theme's help pages.
Turning off Quick add affects every product in that collection template. If you also sell normal products, put your services in their own collection and give it its own template, so only that collection changes.
Still getting orders without a booking?
On a slow connection, customers may see Add to cart for a moment before the app hides it. See Stop orders without a booking time.