Sometimes an order comes in for a service, but it has no booking. This usually happens because the customer clicked your theme's Add to cart or Buy it now button before the app replaced it with Select a time.
1. Hide Add to cart and Buy now
First, make sure the app hides those buttons on your service pages.
- Click Settings in the app menu, then Storefront Settings.
- In Product page, check Hide Add to cart button and Hide Buy now button.
- Click Save.
Also turn off Quick add on your collection pages. See Hide the Add to cart button.
2. Hide Add to cart while the page loads
On a slow phone connection, customers can still see Add to cart for a moment before the app hides it. The app can hide the button from the very start, before the page finishes loading. It only does this on your service pages, so your other products are not affected. You do not need to change your theme.
This setting is not in the app yet. Click Support in the app menu and ask us to turn on "hide Add to cart on load" for your store. We will turn it on for you.
3. Check the result
- Open one of your service pages in a private or incognito window.
- Reload the page and watch the buttons as it loads. You should only see Select a time.
- Open one of your normal products and check that Add to cart still works.