For classes, tours, and other group services, you can show how many places are left in each time slot. For example, a class for 10 people with 7 booked shows 3 / 10 available.
Turn it on
- Click Settings in the app menu, then Storefront Settings.
- Go to the Time slot display section.
- Check Show remaining spots for each timeslot.
- Click Save in the bar at the top of the page.
The number counts people, not bookings. If a group of 4 books a class for 10, it shows 6 left.
Keep full times on the calendar
By default, a full time slot disappears. To keep it on the calendar, marked as unavailable, check Show sold-out timeslots as unavailable in the same section. Customers then see that the time exists but is full.
"Only 2 spots left for this time"
Customers see this message when they choose more people than the time has places left. For example, a class for 12 with 10 places booked shows "Only 2 spots left for this time. Please lower your quantity to 2 or fewer, or choose another time."
The app counts the places itself, from the bookings on that time. It does not come from Shopify's inventory, and turning Track quantity on or off does not change it. Customers who are part-way through checkout can hold places for a few minutes if Temporarily reserve selected timeslots is on in Settings > Storefront Settings.
If the number looks wrong, open Bookings and check what is booked at that time. Remember that each booking takes as many places as it has people.
Fewer spots than you set, or 0 spots
If capacity shows 0, or the remaining seats look wrong, check these causes. Debug mode shows the reason for each time.
- Groups use several spots. A booking for 4 people uses 4 spots. Group bookings and party size count people, not bookings.
- Two variants share capacity. All variants checked on one service share its spots. To give each variant its own spots, connect each variant to its own service. See Show a different calendar for each product option.
- Services share an availability. A booking for a different service closes that time for the team member, room, or schedule they share. If Allow overlapping bookings is on for that availability, the other booking uses spots instead.
- A Google Calendar event is busy. A busy event in a connected Google Calendar removes that availability's spots for that time. Outlook does not block times.
- Shopify tracks quantity. If Track quantity is on and the stock is 0, Shopify shows Sold out. Open the product in Shopify and uncheck Track quantity.
- A capacity rule lowers capacity. On some dates or times, a capacity rule can set fewer spots, or 0.
Change the wording
The default is "3 / 10 available". To change it:
- Go to Settings > Text & Language.
- In Text Customization, search for Spots available in a timeslot.
- Type your wording. Use
{{{available}}}for the places left and{{{total}}}for the total. - Click Save.
Examples:
{{{available}}} spots leftOnly {{{available}}} left
This text is already translated into the other languages the app supports.