Set Your Weekly Hours

An availability is a weekly schedule of open hours. The app uses it to decide which times customers can book. You can have one availability for yourself, or one for each team member, room, or location.

Change your weekly hours#

1. In Easy Appointment Booking, click Availabilities in the app menu.
2. Next to the schedule you want to change, click Set schedule. To make a new schedule, click Create instead.
3. Under Weekly schedule, check that the time zone is correct.
4. For each day, choose a start time and an end time.
   • To close a day, click the trash icon (Remove time slot). The day then shows Unavailable.
   • To open a closed day, click Unavailable (Click to add timeslot).
5. To use the same hours on other days, click the copy icon (Copy time slot to other days) next to a day. Tick the days you want, then click Apply.
6. Click Save changes.

Add a break in the day#

To take a lunch break, give the day two time ranges, such as 9:00–12:00 and 13:00–17:00.

1. Next to the day, click the + icon (Add time slot).
2. Set the second start and end time.
3. Click Save changes.

Customers cannot book during the gap.

How the app makes time slots#

The app fills your open hours with appointments of your service's length.

For example, a 60-minute service with hours of 9:00–12:00 has slots at 9:00, 10:00, and 11:00. There is no 11:30 slot, because the appointment would end after 12:00.

If a service is longer than your open hours on a day, that day has no slots.

When a customer books a slot, it closes for every service that uses the same availability. This stops the same person or room from being booked twice.

Offer fixed start times only#

For classes or sessions that start at set times, such as 10:30 and 15:30 only, give the day one time range for each session. Make each range as long as the service.

For example, for a 60-minute class at 10:30 and 15:30:

1. Set the day to 10:30–11:30.
2. Click the + icon (Add time slot) and add 15:30–16:30.
3. Click Save changes.

Each range fits one 60-minute session, so customers see only 10:30 and 15:30.

To also keep start times on fixed minutes of the hour, open the service's Availability tab. Under Customer should be able to book..., choose Only at specific intervals, and pick a mark such as At the 30-minute mark.

Connect a schedule to a service#

A service only shows times from the availabilities connected to it.

1. On the Dashboard, open the service.
2. Click the Availability tab.
3. Under Assign Availability, click Assign availability.
4. Select one or more schedules, then click Add to Event.

The change saves right away.

If a service has more than one availability, choose what happens under If your event/service has multiple availabilities...:

• Let the customer choose one. Customers pick a team member or room.
• Automatically pick an available one. The app picks one for them.

Make your calendar look busier#

Appear busy hides some of a schedule's open times so your calendar looks more booked. It needs the Pro Plus plan or higher.

1. Click Availabilities in the app menu, then Set schedule next to the schedule.
2. Under Appear busy, choose Slightly Busy (about 25% hidden), Moderately Busy (about 40%), or Extremely Busy (about 50%).
3. Click Save changes.

The hidden times are picked at random, and stay the same each time the calendar loads. They are not placed next to your bookings, so Appear busy does not fill your day back to back. To stop bookings at a set time, such as lunch, add a break in the day, as shown above.

Related tasks#

• Close one day or change hours for one date: Block off a day or change hours for a date.
• Close everything for a holiday: Close your whole store for a date.
• Stop events in your Google Calendar from being booked over: Google Calendar.