Ask Claude About Your Bookings

You can connect Claude, the AI assistant, to your store. Then ask it questions such as "Who is booked tomorrow?", "How many no-shows did we have last month?", or "Which service is busiest on Saturdays?"

Claude can read your bookings, services, open times, staff, and customers. It can also change your hours, services, and some store settings, but only after you agree to each change. It cannot create, cancel, or move a booking.

This needs the Ultimate plan and a Claude account.

Step 1: Copy the server address#

1. In Easy Appointment Booking, click Settings > Marketing & analytics.
2. In the Claude section, click Connect Claude.
3. Click Copy to copy the server address.

Step 2: Add it in Claude#

1. Open claude.ai or the Claude app and sign in.
2. Go to Settings, then Connectors.
3. Choose Add custom connector.
4. Paste the server address, then save.

Step 3: Allow access#

1. Claude opens an Easy Appointment Booking page in your Shopify admin.
2. Check the list of what Claude can see.
3. Click Allow.

You go back to Claude. In Settings > Marketing & analytics, Claude now shows as Connected. Start a chat and ask about your bookings.

Things to ask#

• "What does my day look like tomorrow?"
• "How many bookings and cancellations did we have in August?"
• "Which customers have booked the most this year?"
• "When is the next open time for a 60-minute massage?"
• "Who works on Saturday?"

Claude uses your store's time zone, so "today" and "this week" mean the same as in your store.

Things to change#

Claude can also update your store. Every change works the same way: Claude reads what is set now, shows you exactly what it will change, line by line, and only saves after you agree. If you change your mind, say no and nothing happens.

Hours and availability

• "Close the store next Monday."
• "Sarah is off on Friday the 14th."
• "Change Tom's hours to 10 to 6 on weekdays."
• "Block 12 to 1 every day for lunch."
• "Reopen the store on the 20th."

Services

• "Make the Deep Tissue Massage 75 minutes."
• "Add a 15-minute buffer after every service."
• "Turn on reminders for all my services."
• "Let customers book the Tasting up to 60 days ahead."

Claude can change a service's length, start-time interval, buffers, booking window, notice period, capacity, location, reschedule and cancel rules, reminders, and waitlist. It can make the same change to many services at once.

Settings

• "Hold a slot for 15 minutes while the customer checks out."
• "Mark bookings as no-shows after 2 hours."

A setting that needs a higher plan stays off until you upgrade.

Disconnect Claude#

Go to Settings > Marketing & analytics. In the Claude section, find the connection and click Disconnect. Claude loses access right away.

Disconnecting Claude does not affect ChatGPT.

If you move off the Ultimate plan, Claude stops working until you upgrade again.

Can't sign in? Use a private link#

If sign-in does not work for you, use a private link instead.

1. In the Claude section, click Use a private link, then Make link.
2. Click Copy. The link is shown one time only.
3. In Claude, add a custom connector as in Step 2 and paste the link. You do not need to sign in.

Keep the link private, like a password. Anyone who has it can read your bookings and make the changes above. If you lost it, or think someone else has it, click New link. The old link stops working.

A private link made before October 2026 can only read. To let Claude make changes, click New link and add the new link in Claude.