Sidekick is the AI assistant in your Shopify admin. Easy Appointment Booking gives Sidekick access to your bookings, so you can ask questions in plain English. For example: "Who is booked tomorrow?" or "How do I turn on reminder emails?"
You do not need to set anything up. When the app is installed, Sidekick can use it.
What Sidekick can do
| You ask about | Example | Plan |
|---|---|---|
| How to use the app | "Why are no times showing on my booking calendar?" | All plans |
| Your bookings | "Who is booked in tomorrow?" | Ultimate |
| Open times | "Is there an opening for a 60-minute massage on Friday?" | Ultimate |
| Booking stats | "How many bookings and cancellations did I get last month?" | Ultimate |
| Services and events | "Which services do I offer on Saturdays?" | Ultimate |
| Staff and customers | "Which customers booked the most this year?" | Ultimate |
Sidekick can read your data. It cannot make, change, cancel, or move a booking, and it cannot change your settings.
Ask Sidekick a question
- Open your Shopify admin.
- Click Sidekick at the top of the page.
- Type your question, then press Enter.
Sidekick uses your store's time zone, so "today" and "this week" mean the same as in your store.
Name the service, the staff member, or the dates in your question. "Bookings for Sam next week" gets a better answer than "Sam's schedule".
Things to ask
- "What does my day look like tomorrow?"
- "How many no-shows did we have last month?"
- "When is the next open time for a haircut?"
- "Who works on Saturday?"
- "How do I add intake questions to a service?"
- "How do I sync bookings to Google Calendar?"
For a how-to question, Sidekick answers from this help center and gives you a link to the article.
If you are not on the Ultimate plan
Sidekick still answers questions about how to use the app. When you ask about your bookings, Sidekick tells you that this needs the Ultimate plan and gives you a link to upgrade.
If you move off the Ultimate plan, Sidekick stops reading your bookings at your next question.
Sidekick can show only a part of a large answer, such as a month of open times for a busy service. If it tells you the answer is partial, ask about a shorter date range.