Each service can carry three kinds of information for customers:
- Description — shown before they book, above the booking calendar.
- Event Notes — sent after they book, in their emails and texts. Good for "arrive 10 minutes early" or "bring a towel".
- Location — an address or a video meeting link, sent in their emails and added to calendar invites.
All three are on the service's General tab.
Add a description and notes
- On the Dashboard, open the service.
- On the General tab, type in Description.
- Type in Event Notes.
- Click Save in the bar at the top of the page.
Add a location
On the same General tab, under Location, click one of the four buttons:
- Physical Location — choose or add an address.
- Custom Link — paste one meeting link, such as a Microsoft Teams link. Every customer gets the same link.
- Google Meet — the app makes a new Meet link for each booking. Needs the Pro plan or higher and a connected Google account.
- Zoom — the app makes a new Zoom meeting for each booking. Needs the Pro plan or higher and a connected Zoom account. See Zoom meetings.
Then click Save.
If Google or Zoom is not connected yet, the app shows a message with a link to Settings, where you can connect it.
Location from the team member
If your team members work in different places, check Automatically set location based on assigned availability under Physical Location. Each booking then uses the location of the team member it is assigned to. This needs the Pro plan or higher. See Multiple locations.
Where customers see this
The standard emails include the notes, location, and meeting link on their own. You do not need to add them.
If you write your own subject lines or texts, use these variables:
| Variable | Becomes |
|---|---|
{{event_notes}} | The service's Event Notes |
{{event_location}} | The address |
{{event_link}} | The Zoom, Google Meet, or custom link |
If you switch a service from Physical Location to a video link and back, the app remembers the last address.