Connected Locations: Run Each Location on Its Own

If you run more than one place, connect each one. A connected location is a location in Easy Appointment Booking that is linked to a Shopify location and turned on. Each connected location gets:

• Its own POS register. Staff at that location see only its services and bookings.
• Its own reports. Filter Reports to one location.
• A choice for customers. Customers pick a location before they see times.

Connect your locations#

1. Click Settings in the app menu, then Locations.
2. Click Connect.

1. Under Shopify locations, turn on each location you want to connect.
2. Click Save.

A connected location shows Connected in your list. If you do not see your Shopify locations, click Import from Shopify on the Locations page first.

If all your connected locations are in use, the window offers to add another one for $30 per month.

To disconnect a location, turn its switch off in the same window. If you move to a plan below Ultimate, connected locations pause. They come back when you upgrade again. If you reduce the number of extra locations, the newest connected ones are disconnected first.

What a connected location does#

Shopify POS shows only its own bookings#

Each register shows the bookings for its own location, under Today at and the location name. Staff can tap Change location to see every location. See Check in customers with Shopify POS.

Reports for one location#

On the Reports page, filter to a connected location to see its booking figures. Package, post-visit, and conversion figures always cover your whole store.

Customers choose a location#

Customers choose a location before they pick a time. To offer one service at several locations, see the next section.

Offer one service at several locations (Ultimate)#

1. Open the service.
2. Under Where this service happens, choose In person, then At several locations.
3. Pick the locations and save.

The app makes one copy of the service for each location. Customers choose a location, then a time. Each copy has its own staff and schedule. A change to one copy does not change the others.

Add locations by hand (every plan)#

You do not need Connected Locations to show an address on a booking. Add a location, give it to a service, and the address goes into customers' booking emails.

1. Click Settings in the app menu, then Locations.
2. Click Add location manually.
3. Type a Location name, such as "Downtown".
4. Type the Address. Customers see it in their confirmation and reminder emails.
5. Optional: add Internal notes, such as a door code. Only your team sees them.
6. Click Add location.

On the same page you can edit, archive, restore, or merge locations. To let staff filter bookings, services, and schedules by location, turn on Show location filters across the admin.

Set up locations without Connected Locations#

On any plan, you can let customers choose a location with separate services or product variants.

A separate service for each location#

Best when each location has its own hours, staff, or prices.

1. In Shopify, make one product per location, such as "Yoga Class – Downtown" and "Yoga Class – Westside".
2. In the app, create a service for each product. See Set up your first service.
3. On each service's General tab, under Location, click Physical Location and choose the location.
4. On each service's Availability tab, assign the schedules of the people who work there.
5. Click Save.

Link to each product from your menu or a "Locations" page, so customers can find their location.

One product, one variant per location#

Best when everything but the place is the same, and you want one product page with a location dropdown.

1. In Shopify, add an option called Location to the product, with a value for each place.
2. Create a service for each variant, and link it to that variant only. See Show a different calendar for each product option.
3. On each service, choose the location and the schedules, as above.

Location from the team member#

If a service happens wherever the team member is, for example a mobile massage, let the location follow the person.

1. On the service's General tab, click Physical Location.
2. Check Automatically set location based on assigned availability.
3. Click Save.

Each booking then uses the location of the team member it is assigned to. Set each team member's location in Availabilities > Set schedule > Location. This needs the Pro plan or higher.