An event subscription (also called a bundle) sells several bookings in one purchase, such as a 6-class pass, or an unlimited pass for a season. The customer books their first session when they buy, then books the rest later with a personal link.
For new offers, use packages instead. The setup guide no longer offers event subscriptions. Choose Booking package when you create a service. Subscriptions you already have keep working. If you need a new one, contact support.
Subscriptions or packages?
| Event subscription | Package | |
|---|---|---|
| First booking | Chosen at checkout | Later, after checkout |
| Other bookings | Later, with a personal link | Later, with a personal link |
| Can be a gift | No | Yes |
| Plan | Pro and higher | Pro Plus and higher |
How many sessions
On an event subscription, open the service and find Event Subscription Settings. Under How many bookings can be made with this subscription?, choose:
- A specific number of bookings — at least 2.
- An unlimited number of bookings — for a season pass.
Click Save in the bar at the top of the page.
Each plan can have a limited number of active event subscriptions: Pro 1, Pro Plus 10, Ultimate 25.
Offer one session or a pass on the same product
Give the product two variants:
- A Single variant, linked to a normal service.
- A Pack of 6 variant, linked to the event subscription, set to 6 bookings.
Use the same number in the variant name and the subscription, so customers know what they are buying.
What customers do
- Pick a time for the first session.
- See a note that they can book the rest after they buy.
- Check out.
- Get a confirmation email with a personal link.
- Use the link to book each remaining session. It shows your current open times and how many sessions are left.
See subscription bookings
Event subscriptions have a Subscription label on the Dashboard and on their bookings. Open a booking to see how many of its sessions are booked, such as "3 of 6 bookings booked", and a View customer booking page link.
Your reschedule and cancel deadlines apply to subscription bookings too.