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Showing 401–450 requests

Open

Post booking review solicitation

Independent ability to send post event email or sms to individuals. Allows for cancelled or reschedule events and for those fulfilled to be sent after its over a sms or email thanking them for being a part of it. Cant automate since many cancel or reschedule...needs to be something that xan be automated or sent individually. Make easy to get reviews and say thank you...bit looks stupid if they cancelled.

Posted by Flying Camp Paragliding

0 comments
Open

Multiple Variants...Allow the Customer to Back Out, as needed...

We are a company offering online/remote weddings for customers. We have 4 variants (Keep it Simple, Recite Your Own Vows, Ring Exchange, & Vows and Rings). Sometimes, when our couples are in the middle of the booking process, they change their mind on which variant they want to choose. Unfortunately, when they do, it locks them out of their booking for the 15 minutes. Is there a way to make sure it doesn’t empty out their cart (and lock that time slot for the 15 minutes) when they back out to change a variant? Thank you.

Posted by Anonymous supporter

0 comments
Completed

Search by customer name for manual bookings

Right now you can only search by adding the full email address for customers when you are making a manual booking and attaching it to the customer. It would be much faster and easier if we could search by first or last name, instead of having to go into shopify, searching the customer, copying their email address and then going back into EAB manual booking to paste it in. Hope it's an easy fix! :)

Posted by Jessica Teper

3 comments
Open

Quick Booking Option

We field calls at the winery throughout the day for guests on their way looking to book a tasting. It can be time consuming when you're already helping someone to work through all fields to book them in. A quick booking option would be helpful comprising of only First & Last Name and the available time slot (with custom option) but not forcing us to choose which event they are booking in for as that can be the most time consuming part of a call. If we could do a quick booking then we can hold the spot and then spend the time with them upon arrival to choose which experience they would like.

Posted by Turquoise Suitcase

2 comments
Open

Need a way to allow the same "Availability/Staff Member" to be shareable on some events and not others.

Need a way to allow the same "Availability/Staff Member" to be shareable on some events and not others. Suggest you have a checkbox at event level that 'matches' with the Availability's "Sharing" Checkbox to all "shared" events so that the Availability can be shared across those events. Eg: Personal Trainer has group sessions where various members of the public can book individually and 1-on-1 sessions. We would like to use your app at the Pro Plus level. However, we cannot get your app to work for us. The availabilities feature is too limited. We need to move to a booking app ASAP. Your app is the closest we've found and are at the point we will have to get a custom app written for us. Our example is that our "trainer" supervises sports recovery sessions which are variants for different durations on different equipment so each has a different Event. These sessions are in a group sessions environment where each equipment can be booked individually but supervised by the 1 trainer. The complexity is that this "trainer" can also do 1-on-1 sessions/Event in a separate zone, so cannot supervise the group sessions while he is doing the 1-on-1 session. At the moment if "Sharing" is off, I can either book just a 1-on-1 session or just a single booking into the group session. If "Sharing" is turned on for the "trainer" then the 1-on-1 session can have group members book into the same timeslot. I can't get the group events to be shareable and the 1-on-1 to be not shareable. And that's even though they are set in separate physical locations in the Events. I would appreciate it if you could look at enabling some extra functionality in this area.

Posted by Anonymous supporter

0 comments
Open

Combine Subscriptions

It would be very helpful if you could combine subscriptions for the same customer. For example, if a customer has booked a new subscription before the old one has ended, it would be more convenient if they could have the two subscriptions combine instead of having to search the emails to know which one has which subscriptions. I had customers take advantage of a sale and purchase new subscriptions before their old ones finished and now it is a bit inconvenient for them.

Posted by Versalingo

1 comment
Open

Have an activity supersede all other activities

Create a configuration checkbox so that the box would make one availability supersede any other availability and once that box is checked, it isn't a choice on any other availability. For example, there are 3 different availabilities, but one availability keeps any other availability from being available. A wedding venue that is booked, keeps any other availability venues from being booked at the same time to keep the venue exclusive.

Posted by Elissa Miller

0 comments