Find Your Bills and Receipts

Where to find and download your Easy Appointment Booking charges, in Shopify and in the app

Available onStandardand higherUpdated 1 min read
On this page

Shopify bills you for Easy Appointment Booking. We never charge you directly. The charge is on your normal Shopify bill, and Shopify takes payment with the method you use for Shopify.

Download a receipt from Shopify

Use Shopify's bill for bookkeeping and tax. It has your business details and any tax.

  1. In your Shopify admin, go to Settings > Billing.
  2. Under Bills, click View all bills.
  3. Open a bill. Easy Appointment Booking is a line on it.
  4. Click Download PDF.

See your charges in the app

  1. Click Account in the app menu.
  2. Scroll to Payment History at the bottom.

Each row shows the Name, Charge Date, Price, Status, and Last Updated date. Common statuses:

StatusMeaning
ActiveYour plan is running and paid
PendingWaiting for you to approve it in Shopify
CancelledEnded, or replaced by another plan

SMS top-ups show here too, as SMS Reload.

If a payment fails, check your payment method in Shopify Settings > Billing.

Test stores

On a Shopify development or test store, charges are marked (Test Charge) and no money is taken. You can try paid plans there for free.

Related articles

Was this page helpful?

Still stuck?

Message our support team and we’ll walk you through it.