Choose What Happens After a Customer Picks a Time

When a customer picks a time, the booking goes into their cart. These settings control what happens next. They apply to every service.

1. Click Settings in the app menu, then Storefront Settings.
2. Go to the section After a customer selects a timeslot.
3. Check the options you want. Each one is explained below.
4. Click Save in the bar at the top of the page.

Buttons after the time is picked#

• Show Book another appointment button — the customer goes back to the calendar to book another time, then pays for all of them at once.
• Show Continue shopping button — the calendar closes and the customer stays on the page.

You can change the words on these buttons. See Change the text on your booking calendar.

Hold the time while the customer checks out#

Check Temporarily reserve selected timeslots (recommended). While one customer checks out, nobody else can take the same time.

• Reservation timeout — how long to hold the time: 5, 10, 15, 20, 30, or 60 minutes. The default is 15. If the customer does not finish checkout in time, the time opens up again.
• Show storefront countdown — shows the customer how much time is left. The timer follows them around your store. Choose where it sits with Timer position. On phones, it always sits at the bottom.

A held time may look taken even though nobody finished paying. It opens up again when the timeout ends.

Stop customers changing the quantity#

Check Prevent booking quantity changes (recommended). Customers cannot change the number of a booking in the cart. This stops them booking more people than the time has room for.

To still let them remove a booking from the cart, check Show delete button for booking items. It adds a trash icon.

Go straight to checkout#

Check Go to checkout after timeslot selection. The customer goes to checkout as soon as they pick a time. This makes booking faster, but customers cannot add other products first.