The app does not have a Delete button for a service. Instead, you turn off the service. A service that is off does not show on your store, and customers cannot book it. Its settings and bookings are kept, so you can turn it on again later.
Turn off a service
- On the Dashboard, click Edit on the service.
- On the General tab, scroll to Administration.
- Next to Turn off event, click Turn off.
- Click Yes, I'm sure.
The service page then shows This event is inactive.
What happens when a service is off
- Bookings are kept. Bookings that customers already made stay on the Bookings page. The app does not cancel them and does not email the customers.
- New bookings stop. The calendar does not show on the product page.
- The Shopify product stays. The app does not change, hide, or delete the product. To stop people from buying it, set the product to Draft in Shopify, or remove it from your sales channels.
- It does not count toward your plan. Only active services count toward your plan's limit.
To cancel the future bookings too, cancel each one on the Bookings page. See Change, move, or cancel a booking.
Turn a service back on
- On the Dashboard, click Show inactive events next to the sort menu above the list.
- Next to the service, click Turn on.
If Turn on is grayed out, you are at your plan's limit of active services. Turn off a service you do not use, or upgrade. See Plans and pricing.
If you delete the Shopify product
If you delete the product in Shopify, the service page shows Product not found, and customers cannot book it. Turn off the service there. Its bookings stay in the app.
Remove a team member's availability
You also cannot delete an availability. Archive it:
- Click Availabilities in the app menu.
- Next to the availability, click Set schedule.
- Check Archive this availability.
- Click Save changes.
An archived availability is hidden, and you cannot add it to services. Its bookings stay. To find it again, open the Archived Availabilities tab and click Unarchive.