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Feature Requests
369Feature Requests
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All549Open359Planned6In progress4What's shipped169Declined0Closed11

Showing 101–150 of 549 requests

Waitlist for full day + when customer cancel apointment, a notification will automatically be sent to people on waitlist

Hi, I would like to request a feature where customers sign up for the waitlist for a full day rather than a specific time. Since we have a very limited number of bookings, clients are often flexible to book in, and they often request to sign up for a full day. Please let me know whether this is possible. It would also be great if the notifications are automated, so when a customer cancels or reschedules an appointment themselves, clients on the waitlist will automatically get notified. We have lots of clients on our waitlist and it would be very difficult to go through it all. I really hope this is possible. Thanks in advance.

OpenIda Holt Christiansen1 comment

French UI

Be able to use the app in French language

OpenLouie EAB1 comment

Ability to add guest numbers to waitlist

When guests add themselves to a waitlist for an event, it would be ideal if they could specify how many people or tickets they require. This would help us better understand demand for our events and assist with future planning.

Openruby.livesey@gmail.com0 comments

Allow sign ups after the event has begun

We have host a weekly walk-in style event in which people can, but don't have to, sign up ahead of time. We also need to option for people to be able to sign up after the event has begun, as the event is a come-when-you-want type event.

OpenCleo Malone1 comment

When searching for a booking then going back, page should not reset

Oftentimes, I go to the Bookings tab > search for a Booking > I will see a few bookings appear matching the search results > click on "Notifications" for a particular booking. Then, when I go back to the previous page, it starts from scratch. Ideally, when I go back, I should see the bookings from my previous search result.

OpenLauren Ashtyn1 comment

Visual Indicator for Sold-Out Days

When a day is sold out, display a clear message indicating that all sessions are fully booked as well as provide a visual cue to make it immediately apparent that all sessions for the day are sold out i.e.

OpenLynn Nicholson0 comments

add captions below upsell items

Can we add a caption that briefly explains what this add-on item is (like how the smaller text shows up in gray under an intake question)?

OpenHimedi0 comments

POS filter

Would be great if you could filter the POS check in feature by date. It's often difficult to find a customer's name or make them spell it out, or don't remember whose name it was booked under, so would be great if you could just see everyone due for check-in now -- either seeing all upcoming events sorted by date/time or at least able to be filtered by today's date so you could see them and choose the correct booking. "Well it's 4pm, do you think it might be under Sarah, Ahmed or Yolanda?"

CompletedMichelle Vincent3 comments

Save Preferences for Notification Settings

I create events frequently with the same notification settings (specific email and SMS notifications enabled). It would be nice to have these settings preset so I don't have to update them for each event.

OpenCaliQuiltCo0 comments

Packages: Count down on # of hours

ideally packages counts down on the number of hours remaining (whereas right now it's the number of appointments remaining) because customers are purchasing a 75 hr package, and customers' appointments can be from 1-4 hours long.

OpenJonathan2 comments

No Show Fee

hi! it would be helpful if no show clients received a fee for not coming to their booking.

Opencaty zander2 comments

Dynamic Availability

Logic for availabilities to communicate/ interact with one another. Once X is booked Y becomes unavailable Once Y is booked X becomes unavailable. We are looking to apply this logic to two separate products using two separate events and availabilities The current constraint we have is differing attendee limits on the two events. I would like Y to become unavailable when 1 attendee books X, rather than once the 20 attendee limit is reached.

OpenCallum Moore0 comments

Sync EAB Collection Widget(s) with Shopify Collection(s)

Automatically populate the EAB collection widget with an actual Shopify "collection" (multiple collection widgets for multiple Shopify collections would be better). When a product gets added or removed from the Shopify collection, the EAB app's collection widget automatically updates. Also, if a product in the collection goes from active to draft (or gets deleted), the draft doesn't show as an option in the EAB collection widget.

OpenCake Hoopla1 comment

Private or Custom Packages

I'd like the ability to create private or custom packages that are not available to the public, but only for select users. It could function similar to the native Shopify discounts feature and have a section where eligibility is selected to determine which segment or specific customer has access. Sharable via link.

OpenTee Major0 comments

Reporting by event

I want to be able to track revenue by event date, not just by purchase date. For example, if someone buys today but books their experience for October 31, I want to see how many people booked for October 31 and how much revenue was generated for that specific date.

OpenSupercar Experiences0 comments

One email per order

When I have variant items (we have an adult ticket and a child ticket) if a customer adds both to their cart they get two different emails about it. It would be nice to have the option of only one unified email with their tickets.

OpenDacia Pennington1 comment

Waitlist - not disappear

I'd like more functionality and history for the waitlist. As it works now, it seems like if someone adds themselves to the waitlist for a particular date, it will surely add them to the list. But after that date, they disappear from the list? I'd like to keep them on the overall list, so I can follow up with them later for more options. It's like their entry on the list just completely disappears!

OpenLiz Wright0 comments

Credit Card Capture

For appointment reservations, would be amazing if the system could capture credit details so that if a customer no-shows we can charge them

OpenLena Fleminger0 comments

Deposit

add a due date for the remaining payment when customer selects the deposit option. So you can auto schedule when the payment is due and it auto sends out invoice to the customer. Also add that it will auto cancel the invoice if not paid in a respectable amount of time.

OpenLipNPour1 comment

Recurring Sessions

I'd like my clients to be again to book recurring appointments for both packages and subscriptions. This is very important for folks who are looking to hold a slot with my trainers. Thank you, Arthur

OpenArthur Bouie2 comments

Calendar Block

I want to restrict customers from booking outside of the package’s validity period. Currently, the expiration date on the package means that the booking link must be used within the validity period (e.g., 30 days), but it does not restrict the customer from selecting class dates beyond that period. They are still able to choose future dates when booking.

OpenDayane0 comments

Multiple Variants (Subscription).

Multiple variants on a single event with Max number of bookings per variant. (ex: Single Session, 4 Sesisons - 3 Remaining Session, 10 Sessions - 9 Remaining Sessions).

OpenCameron Clear0 comments

Intake Form - Store per customer

Currently has to be completed each time a customer makes a booking which is far from ideal. Surely this can be done once and stored in the account? It can be generic form which covers all treatments. Can you please assist with this because I can see us losing bookings if customers need to fill it out each time. We have customers who want to book at least once per month. Thanks Kevin

OpenKevin Troy0 comments

Edit packages after they have been booked.

Having the option to edit packages after a customer has bought it. I want to be able to adjust how many times they can book something as well as the expiry date.

CompletedSupercar Experiences3 comments

Max attendees per avalibility

As per discussion with support, we are wanting to have the ability to have a max attendees per event, as our events can cater for a set number of people. We sell either half or full days, so the number of attendees can vairy depending if we sell more half/full days.

OpenKiel Barber0 comments

Redirect from booking page

I would like to have an option to choose which page the customer is redirected to when they select "continue shopping" after booking a service. Then, we could direct them back to the collections list rather than the product page.

CompletedNeal Blackerby3 comments

Manuel push of after event review request

automated feature exists, but would like to manually push to clients instead of only all clients automatically. We have events dependent on winds and often don't get to fulfill service requests so they get cancelled..no way to solicit these clients separate or mark these events as no go and have a seperate auto contact follow up...need this.

OpenFlying Camp Paragliding0 comments

Private event booking for individuals

Ability to create an event for a private group (such as for a group of friends) where the attendees can use a link to pay for their own attendance separately, without the event published to the public. Currently one person has to get everyone to pool their money so the coordinator of the group can pay on behalf of everyone in one transaction. We run candle making workshops and get enquiries about private workshops and it would be easier if individuals could access a link and book/pay for themselves and have their details automatically attached to the event.

OpenWilliam Jollymore0 comments

Customer Credit Purchases

We're looking for a feature that would allow customers to purchase a pack of credits to be used at a later date. This is a very common feature in boutique fitness where a customer purchases a ten pack at a discounted rate and when they want to book time they use their credits.

CompletedAnonymous supporter13 comments

Please implement a solution that prevents users from proceeding to the next step unless a valid email address is entere…

Original Canny title: Please implement a solution that prevents users from proceeding to the next step unless a valid email address is entered in the email field. If you see on my screen recording on shopify I entered a fake word, but it took it as an email address. Why doesn't it tell me that it's not a valid email? Users must enter a valid email, and they should not be able to proceed to the next step if the email format is incorrect. Could you fix this issue please? Thank you

In progressAnonymous supporter3 comments

Ability to select multiple services to book.

It would be great to be able to select multiple services when booking eg facial event and brow shaping event. Not every combination can be bundled as a single service. We currently need to book 1 event, then rebook the next hoping there is enough time to do both.

OpenJoanne Nicholls1 comment