Find an idea and add your vote, or tell us what would make appointments easier to run.
Showing 101–150 of 626 requests
After an event, it would be great if we could add a link to review. Currently, the process is tricky as the email editing can be cumbersome. Ideally, there is a place to add a link and a button that asks the customer to "Leave a Review"
If it is possible could you please create the functionality for PDF files to be sent in the automated email responses when customers make a booking for an online event. The online event I am hosting requires additional information to be sent to the customer in the form of PDF files and although the product in shopify has these PDF files attached to them, they are not being forward to the customer in the usual way that a digital file attachment would when purchasing a digital product.
If the speedy checkout setting is enabled, once the customer clicks on 'Add To Cart', it should take them directly to the 'Checkout' page, and they shouldn't need to click on 'Checkout'
When rescheduling bookings there is no indication if the rescheduled booking would create a conflict with an existing booking or a blackout. Please give us a warning or not allow us to double book a rescheduled appointment.
We'd love a way to edit the customers contact information after the booking (example = I can't add or update the customers name, email or phone in the Easy Appt App once the booking is in place). Same with the Shopify Order if added separately.
Add the ability to adjust the send time for booking notifications, reminders and thank you emails.
If a member of staff wants to take chunks of time off you currently have to enter each away date one day at a time. Can it be possible to select a date range for holidays which then greys out the dates on the booking system?
Have reports so you can see which product is performing the best as a scheduled event and can send auto reports to team members.
Add notes to Bookings when creating them from the Admin Dashboard
Similar to how we can allow customers to book X time in advance, only allow bookings up to X days in the future (ie. 30 days)
I would like to be able to search ALL bookings made, not just "upcoming" or "last 30 days" etc. It would be helpful to be able to quickly search for bookings without having to think about where to find it. Right now there's no way to pull up a customer name or booking quickly without knowing the date their booking was made if it was over 30 days ago.
Hi, I would like to request a feature where customers sign up for the waitlist for a full day rather than a specific time. Since we have a very limited number of bookings, clients are often flexible to book in, and they often request to sign up for a full day. Please let me know whether this is possible. It would also be great if the notifications are automated, so when a customer cancels or reschedules an appointment themselves, clients on the waitlist will automatically get notified. We have lots of clients on our waitlist and it would be very difficult to go through it all. I really hope this is possible. Thanks in advance.
Be able to edit the deposit message during the booking flow. Currently, it only shows: You'll pay a partial deposit today, and pay the remainder later.
Be able to block one-way with Google Calendar integration
Be able to customize emails for specific events only, to not apply it on all events.
When guests add themselves to a waitlist for an event, it would be ideal if they could specify how many people or tickets they require. This would help us better understand demand for our events and assist with future planning.
We have host a weekly walk-in style event in which people can, but don't have to, sign up ahead of time. We also need to option for people to be able to sign up after the event has begun, as the event is a come-when-you-want type event.
Adding new events to the collection widget every time will take up time.
Oftentimes, I go to the Bookings tab > search for a Booking > I will see a few bookings appear matching the search results > click on "Notifications" for a particular booking. Then, when I go back to the previous page, it starts from scratch. Ideally, when I go back, I should see the bookings from my previous search result.
Can we add a caption that briefly explains what this add-on item is (like how the smaller text shows up in gray under an intake question)?
Would be great if you could filter the POS check in feature by date. It's often difficult to find a customer's name or make them spell it out, or don't remember whose name it was booked under, so would be great if you could just see everyone due for check-in now -- either seeing all upcoming events sorted by date/time or at least able to be filtered by today's date so you could see them and choose the correct booking. "Well it's 4pm, do you think it might be under Sarah, Ahmed or Yolanda?"
I host small, medium and large parties. Each are different events. The large party has a different availability than the one assigned to the small and medium events. When a booking is placed for the large party, it should automatically block the timeslots off for the small and medium party events.
I create events frequently with the same notification settings (specific email and SMS notifications enabled). It would be nice to have these settings preset so I don't have to update them for each event.
ideally packages counts down on the number of hours remaining (whereas right now it's the number of appointments remaining) because customers are purchasing a 75 hr package, and customers' appointments can be from 1-4 hours long.
Adding a way to make the waiver (under intake question) only come once a transaction (like if they choose multiple time slots, they only fill that out once)
Logic for availabilities to communicate/ interact with one another. Once X is booked Y becomes unavailable Once Y is booked X becomes unavailable. We are looking to apply this logic to two separate products using two separate events and availabilities The current constraint we have is differing attendee limits on the two events. I would like Y to become unavailable when 1 attendee books X, rather than once the 20 attendee limit is reached.
Would love for cancel and reschedule to be seperate buttons to turn on/off. Even with heavily displayed t&c's customers are still choosing cancel instead of reschedule then emailing asking for a refund which we don't allow. Would love to be able to turn off the cancel button altogether so no one uses it. But we like to be able to let them reschedule up until a certain time before the event.
Automatically populate the EAB collection widget with an actual Shopify "collection" (multiple collection widgets for multiple Shopify collections would be better). When a product gets added or removed from the Shopify collection, the EAB app's collection widget automatically updates. Also, if a product in the collection goes from active to draft (or gets deleted), the draft doesn't show as an option in the EAB collection widget.
To show customers the days with the dates so they don't have to look up which day it is on a specific date.
I'd like the ability to create private or custom packages that are not available to the public, but only for select users. It could function similar to the native Shopify discounts feature and have a section where eligibility is selected to determine which segment or specific customer has access. Sharable via link.
Would be great if we can see past bookings by date rather than just last 30 days.
When I have variant items (we have an adult ticket and a child ticket) if a customer adds both to their cart they get two different emails about it. It would be nice to have the option of only one unified email with their tickets.
I would like a way to set an intake question for email to only take a valid email before a customer can submit. Thanks!
As a hairdresser, it would be incredibly helpful to have customers be able to upload inspiration photos to their appointments. Also, just to give them the ability to upload images at all for any need would be really helpful!
I'd like my clients to be again to book recurring appointments for both packages and subscriptions. This is very important for folks who are looking to hold a slot with my trainers. Thank you, Arthur
I want to restrict customers from booking outside of the package’s validity period. Currently, the expiration date on the package means that the booking link must be used within the validity period (e.g., 30 days), but it does not restrict the customer from selecting class dates beyond that period. They are still able to choose future dates when booking.
Currently not possible and this would improve the booking experience for customers
Multiple variants on a single event with Max number of bookings per variant. (ex: Single Session, 4 Sesisons - 3 Remaining Session, 10 Sessions - 9 Remaining Sessions).
Having the option to edit packages after a customer has bought it. I want to be able to adjust how many times they can book something as well as the expiry date.
As per discussion with support, we are wanting to have the ability to have a max attendees per event, as our events can cater for a set number of people. We sell either half or full days, so the number of attendees can vairy depending if we sell more half/full days.
I would like to have an option to choose which page the customer is redirected to when they select "continue shopping" after booking a service. Then, we could direct them back to the collections list rather than the product page.
automated feature exists, but would like to manually push to clients instead of only all clients automatically. We have events dependent on winds and often don't get to fulfill service requests so they get cancelled..no way to solicit these clients separate or mark these events as no go and have a seperate auto contact follow up...need this.
Right now, bookings for all events and availabilities are the same color which makes it less easy to read.
Ability to create an event for a private group (such as for a group of friends) where the attendees can use a link to pay for their own attendance separately, without the event published to the public. Currently one person has to get everyone to pool their money so the coordinator of the group can pay on behalf of everyone in one transaction. We run candle making workshops and get enquiries about private workshops and it would be easier if individuals could access a link and book/pay for themselves and have their details automatically attached to the event.
Ability to choose which events the Widget (list view) should show
I want to include more events on the widget calendar, but it's limited to 5 right now.
Widget - List View: Ability to choose/change the order of events listed
is there a way to have the rescheduling link on my website as well? and not just in the confirmation email
Servicify Team
Louie EAB
Michelle Vincent
Michael Collins
Kami Reiser
Callum Moore
Made to be Messy
Cake Hoopla
Tessa Vaags
Tee Major
Dacia Pennington
Arthur Bouie
Mya Catena