Find an idea and add your vote, or tell us what would make appointments easier to run.
Showing 251–300 of 626 requests
add the ability for clients to respond “YES or NO” to confirm their attendance via the automated texts. Much like many reservation services offer. Despite customers paying for the appointment at the time they book, there are some no-shows and having an earlier idea if they plan on coming will be helpful.
I want a report that shows the following for customers that waitlisted: Customers name, contact info Date they waitlisted for Date they registered on the waitlist This will help inform my planning for the following year.
Currently the "Book Now" widget does not have any capability to customize the order in which the events show up. Our most popular event is at the very bottom and I would love to be able to rearrange the event listings on the widget to customize what the consumer sees. Also, the ability to customize the text and images in the widget would be wonderful, but is secondary to the listing order
A very important feature for us is the ability to set a cut-off time to receive bookings. We are in the restaurant business and have set our availability from 11:00 AM to 8:15 PM. However, we would like to stop taking bookings for the whole day at 4:00 PM because our venues struggle to keep track of bookings during the busy dinner service. Please see the attached screenshot for reference.
I would like to send follow up messages to clients manually as well as automatically. A great tool would be to manually push an end of event message. Being able to choose when and to whom is important...automation suggests there is also a manual method to do same?
to make the workflow faster for manual bookings it would be helpful to have a "manual booking" button on the bookings page. Then with an option to be able to select the event and the customer from a dropdown.
To help with tracking bookings connected to orders it would be helpful to have an extra column field added to the list view for the Shopify order number that would be clickable and would connect to the associated Shopify order. (Instead of having to click into each one)
Instead of having to click into each booking to see the paid status, it would be helpful to have a column, colour or some type of identifier/icon of which bookings have been paid for in the bookings view. Perhaps adding another column in the list view, or having them highlighted in a colour when they are paid or unpaid. This would be helpful for the staff workflow of making sure appointments are paid for successfully.
Access to API for custom app integrations or integration with Stripe
Link {{event_notes}} information to Shopify Order confirmation email Ex: The physiotherapist license number is listed in {{event_notes}} and we want it to appear in the Shopify Order confirmation email
Let customers pay now, then book an appointment later
Original Canny title: Each booked attendee to be deducted from a subscription limit (to set payment for attendee rather than payment for a booking) We are setting a reservation system for a child group. We have multiple attendee activity and need a parent to book for e.g 1 child/attendee or 2 children/attendees. When a subscription is sold with a limited number of booking (e.g. 20) for an activity with e.g. 10 max attendees, we need that the 20 limit applies on number of attendees rather than on number of booked timeslots. Current feature: subscription for 20 bookings (for an activity available to 10 attendees) allows one subscriber to book 20 timeslots for up to 10 attendees each. Hence the subscriber pays for 20 bookings (and we expect 20 time slots with 1 attendee - the price of the subscription is set accordingly), but the system allows to book up to 200 attendees (subscription limit multiplied by attendee limit). Request: to match subscriptions limit with number of maximum of attendees available for the subscriber. Practical use: Via subscription, a parent with e.g. 2 children would pay for 20 entrances to an activity and could "consume" these 20 entrances (attendees) in selected time slots (e.g. could book activity 20 times for 1 attendee or 10 times for 2 attendees). Hence the system would allow to set a price per attendee rather than per number of time slots. [ALTERNATIVE/WORKAROUND REQUEST: to set a maximal limit of attendees for each booking/timeslot in a multiple attendee activity - this would ensure that one booking in a subscription = one paid attendee (the app allows booking of the same timeslot, hence the parent with 2 children would need to book for the same time slot twice in which case the subscription limit is correctly deducted by 2 bookings)].
Connect customer booking data to Klaviyo (name, email, phone, date, time, service) so Klaviyo can use this in follow up campaigns
Would be great to be able to sort the waitlist by requested time - unless it is already possible and I just don't get it. Right now only see the requests in chronological order. We'd love to be able to see where the demand is greatest so that we can consider adding additional events to accommodate.
Combined Seat on Team Portal: Edit Multiple Availabilities linked to 1 seat
Currently, customers can select any date/time to be waitlisted for which isn't very helpful
like the Calendly invites where it says click here to modify or cancel, rather than outright deleting the invite
I have multiple events and want different notification emails for each event. When I populate the 'Notes' field from the 'Manage' event page, it is all in one paragraph with no spacing which doesn't make it look clean.
Create a feature for an SMS text to be sent to those on the waitlist, if an appointment becomes available
When I need to cancel an appointment booking and refund the customer, it would be helpful to have that appointment be removed from the integrated Google Calendar.
Integrate the customer checkout flow on POS
Would be ideal to utilize variables in email subjects for notifications to customers and team members. Customers may book several appointments at once. Currently, the email subjects are identical, so the recipients can't tell which email relates to which appointment without opening the email. It would be useful to add variables to the subject for easy identification. An ideal subject for a customer may be: Appointment Weight Training Aug 1 3:00pm with Coach Adam And an ideal subject for a team member may be: Weight Training Aug 1 3:00pm - Jane Doe In both cases, the event name, date, start time, and names are variables. This would be a great help for customers and team members.
Currently the reschedule function will allow a group of 3 to book rechedule into a slot with only 1 space remaining.
Choose from existing customers when making manual bookings
Custom fields changes in google calender when you change them in servicify
It would be great if we could adjust the amount of time a slot is temporarily reserved and made unavailable on site when the slot is in someone's cart.
Cart validation would reduce double-bookings and stop people from accidently booking the same slot twice (I had that happen today and had to issue a refund) I do not, however, want to enable reserving timeslots for a hour. Cart validation should work without having to do so.
When someone makes a booking without checkout, it would be great if it was possible to import data (name, surname, email, phone) directly into customers in shopify.
Right now, in both the list and agenda views, as soon as an appointment's start time has passed, it vanishes from the list. This means that if a customer is late or had to wait in line, it's much harder to find their appointment. Please offer a setting to leave currently-in-progress appointments in those lists until the end time.
Make a button that selects the closest available time.
for wine tours Imported from Canny.
Team members get an email when an appointment is scheduled or canceled, it would be nice if they got an email when an appointment was rescheduled as well
Allow calendars to be Monday - Sunday or Sunday - Saturday
Ability to close calendar pop up on mobile. As calendar fills the screen there is no way to navigate back to the booking options.
Have a way to show publicly how many bookings have been made for each time slot (to inform people of how many dogs are attending each hour and they can pick their bookings accordingly)
Receive notifications in the Shopify app when a booking is created
Allow me to turn off the emails that get sent to my internal email automatically when anyone books if I don't need to receive them
Make customer-facing calendar screen-reader accessible.
so my request for the team is the ability to add an option value to dropdown questions and when a user selects it the question will allow them to populate a multi line response You can see we've manually added an other response to Type of Pet intake question we then added a follow up question for Other "If Other, what kind of pet?" whats annoying is everyone is served this question despite their previous response to Type of Pet
Hello, could we change the phrase "Redeem Your Bookings" to "Book with Your Package" in the emails sent to customers upon purchasing a package? Additionally, we would like to replace "Redeem Bookings" with "Book with Your Package" in the pop-up that appears after clicking the "Manage Booking" button on the "Order" page of our site. We would also like to use a similar phrase—"Book with Your Package"—in place of the "Redeem" references found at the following URL: https://servicify-appointments.herokuapp.com/storefront-customers/redeemPackage?. Could you please assist us with this?
Hello, could we change the phrase "Redeem Your Bookings" to "Book with Your Package" in the emails sent to customers upon purchasing a package? Additionally, we would like to replace "Redeem Bookings" with "Book with Your Package" in the pop-up that appears after clicking the "Manage Booking" button on the "Order" page of our site. We would also like to use a similar phrase—"Book with Your Package"—in place of the "Redeem" references found at the following URL: https://servicify-appointments.herokuapp.com/storefront-customers/redeemPackage?. Could you please assist us with this?
This is my biggest struggle with your system as a user, otherwise everything is A++ great for my particular use case! My number of appts changes by the hours as people book, and we have a pretty high capacity for appts per day so it's VERY HARD to track on your system. Many businesses have to manage capacity - so I can't imagine I'm alone in thinking this should be a very basic function. It's too complicated to pull reports multiple times per day, run formulas to make a column with a date the spreadsheet understands, then run a pivot table to count the appts with said date. My entire business and our partners hinge on this data, I have to send it to them a few times per week in our busy season. All of our marketing budgets hinge on this. Our company staffing hinges on this. It's just a massive impact. The 7/30/90 day part of the report with the graph is useless for planning as it only shows the past. Clicking the year then only shows how many appts are in a week. I just wouldn't think it would be this complicated to just glance at a day and see how many appts were booked on it... on an appointment booking system. 😅 I'm not trying to be mean, just want to express how confusing/shocking this is as a user, hehe. If I had my way, this would display
I would like guests to add themselves to a waiting list on any given day, at the moment it only works if there are sold out slots on the calendar. I'm wanting them to add on days I'v closed, so if I decide to repon that day in future, I can invite them to book. It could also work on days I have no events, handy for gauging customer interest on days you don't host and see if you get many waiting list requests to look at hosting events on those days as well. So just a more open waitlist option as apposed to being restricted. Maybe this could be something different like an events interest list, or special date request list. We have tried a work around by setting my event time to a smaller time, which then shows the day on the calendar to select under the waiting list option but because there are no time slots available it doesn't allow someone to actually submit the request. So either allow them to submit a request without selecting a timeslot or allow them to chose their own day without it being restricted, or finally to request a special requested booking day on days where there are no events or timeslots.
I would like guests to add themselves to a waiting list on any given day, at the moment it only works if there are sold out slots on the calendar. I'm wanting them to add on days I'v closed, so if I decide to repon that day in future, I can invite them to book. It could also work on days I have no events, handy for gauging customer interest on days you don't host and see if you get many waiting list requests to look at hosting events on those days as well. So just a more open waitlist option as apposed to being restricted. Maybe this could be something different like an events interest list, or special date request list. We have tried a work around by setting my event time to a smaller time, which then shows the day on the calendar to select under the waiting list option but because there are no time slots available it doesn't allow someone to actually submit the request. So either allow them to submit a request without selecting a timeslot or allow them to chose their own day without it being restricted, or finally to request a special requested booking day on days where there are no events or timeslots.
Hi we would like to manage when a customer wants to reschedule or cancel they will be forwarded to the right store. We currently have several options for this
Hi we would like to manage when a customer wants to reschedule or cancel they will be forwarded to the right store. We currently have several options for this
Jessica Teper
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The Hot Box Sauna
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