Check in customers
It would be nice when viewing the bookings in agenda tab to have it where you can have a check box for customer checkin.
Showing 501–550 of 627 requests
Offer different payment integration for team
Provide other POS integration for team members with their bank account information, such as stripe, square, or PayPal. Allow sales analytics for that team member - daily bookings, sales per day, product.
Have an easy way to view Custom Fields for multiple customers at once (address...)
Common in the pool industry
Allow customers to book a window/range rather than an appointment at a specific time
Allow customers to book a window/range rather than an appointment at a specific time
Modify "Booked With" through Reschedule Panel
The "Booked With" field in the Reschedule panel doesn't seem to do anything? I'd love to be able to change who the reservation is booked with without changing anything else.
Allow customer to choose a duration for a single event
So that it isn't necessary to have multiple events for the same item if the only difference is duration, allow customers to pick between pre-set durations for a single event.
Is there a way to change the profile photo of the sender's email address (hey@getservicify.com)? We want our company lo…
Original Canny title: Is there a way to change the profile photo of the sender's email address (hey@getservicify.com)? We want our company logo to appear when customer receives booking notification emails. Is there a way to change the profile photo of the sender's email address (hey@getservicify.com)? We want our company logo to appear when customer receives booking notification emails.
Agenda View: Show bookings organized by date and time
Agenda View: Show bookings organized by date and time
Servicify TeamIndicate Customer Arrived
Please add a feature that we can use to easily see if the customer has arrived for their appointment yet
Daily View
I'd like to be able to see a table for the day that shows team members in columns and hours in rows with reserved times blocked out so that I can see at a glance who's busy when for the day
Show order info in Booking
Please show if order that made the booking is paid or not at a glance (since pay-in-store is an option). Also, it'd be great if cancelling the relevant order deleted the booking (and restocked the timeslot for others to book).
Emails sent to the customer should have the Shopify store's branding
Emails sent to the customer should have the Shopify store's branding
Send emails with the store name
When sending emails, instead of saying "Servicify Appointments", it should appear to come from the store that sent it.
All Other Responses
so my request for the team is the ability to add an option value to dropdown questions and when a user selects it the question will allow them to populate a multi line response You can see we've manually added an other response to Type of Pet intake question we then added a follow up question for Other "If Other, what kind of pet?" whats annoying is everyone is served this question despite their previous response to Type of Pet
Reorder and add intake questions from the event page
The intake questions on an event's page now show as an ordered list. Drag a question to change its order, or remove it from the event with one click. To add a question, search for it in one picker, or type a new question there to create it.
Let customers pick products from a collection while they book
Customers can now pick products from one of your Shopify collections while they book. Go to Intake Questions, add a question, and choose the Product picker type, then pick the collection. You set how many products a customer can pick (up to 50) and whether the products show as a large grid or a compact list. The picks show on the booking with the other answers. Product picker needs the Ultimate plan.
Safer post-booking redirect URLs
The post-booking redirect URL on an event now accepts only web addresses. Links that start with http:// or https:// work, and a bare domain such as www.example.com now gets https:// added so the redirect lands on the right page. Other link types, and paths such as /pages/thank-you, are rejected with a message in the event form. Existing events with a valid URL do not change.
Correct staff hours for customers in other time zones
Events that show times in the customer's time zone now use the right staff hours when the customer is on a different calendar day than the staff member. Before, a customer in Sydney could see times outside a New York team member's hours, and some real times were hidden. Month views, next available date, and the POS overview now check every staff day that overlaps the customer's day. No setup is needed.
Calendar follows the chosen variant on more themes
When a product has a separate service on each variant, the calendar now switches to the variant the customer picks, including on older themes whose option picker the calendar did not detect before. On booking pages that show your services as cards, a card for a service that covers only some variants now opens that variant's calendar and shows that variant's price. Nothing to set up.
Booking details show date, time, and customer at the top
Open any booking in Easy Appointment Booking and the top of the panel now shows the date, weekday, start and end time, and length of the appointment. The customer's name, email, and phone sit right under it, so you no longer have to scroll the details list to find who booked and when. Empty email or phone rows are hidden.
Availability View groups columns by event
On the Bookings page, Availability View now places the columns for one event next to each other, sorted by event name and then by availability name. A short label above the columns names the event, so you can compare every slot for one service without scrolling sideways.
Customer details in the email Content Block
The Content Block in the Email Designer now fills in customer details. Type {first_name}, {last_name}, {email} or {phone} and each booking email shows that customer's value, for example "Hi {first_name},". A blank first name shows as "there", and the other details are left out when blank.
Event Collection Grid layout, image fit and button color settings
The Event Collection Grid block now has layout and color settings in the theme editor. Choose how many cards show per row on desktop (Automatic, 2, 3, 4, or 5). Tablet shows up to 2 cards and phones show 1. You can also set the image fit to fill the frame or show the full image without cropping, and pick a button color and button text color. If you leave the colors empty, the block keeps its outline button style.
Clearer package create and edit form
The package create and edit form in the admin is now split into four sections: Product, What the package includes, Limits and Options. Fields have clear labels and unit suffixes, the expiry options sit under their checkbox, and the create and edit forms validate the same way.
Lighter storefront add-on cards
The add-on cards that customers see while booking are now lighter and easier to scan. The selected state is quieter, the quantity controls are more compact, and Remove is a text link. The cards also resist theme button and select styles that used to bleed in.
Redesigned All Events Collection grid cards
The All Events Collection grid on your storefront has a new look. Each card shows a full event photo at a 3:2 ratio, one line with the duration, starting price and group size, and a short description. The next available dates sit on one line, and the card works on dark theme sections too. The list view in the Book Now modal is unchanged.
Event Notes with curly braces no longer block booking emails
Event Notes that contain curly braces, such as "Bring {your ID}", no longer stop the confirmation email and calendar invite. Only known variables are filled in, and all other text stays as you wrote it. Variables in Event Notes are now also filled in on the order status page.
View in Timezone choice now saves on the Bookings page
The View in Timezone choice on the Bookings page now stays saved. Pick a time zone once and it still applies after you reload. It also applies across the list, calendar, resource and slot detail views, the customer profile and the event preview.
Show a booking calendar from theme JavaScript
Theme developers can now show the booking calendar for one event from JavaScript. Call Servicify.renderCalendar to place it inside a page element, or Servicify.openCalendar to open it in a popup. Pass the event's Unique ID from the admin as eventSlug. It works on Shopify theme pages. The Public API docs page has the full options.
Faster app loading on phones
Easy Appointment Booking now loads faster in the Shopify app on your phone. The app checks your login once when it opens instead of on every page, and the first page download is about 20% smaller. Pages open sooner, most of all on slow mobile connections.
Eve, an AI assistant inside the app
Easy Appointment Booking now has an AI assistant called Eve. Click the chat bubble in the bottom-right corner of the app and choose Chat with Eve. Eve can answer questions about the app, and it can change your services, availability, and settings or move a customer's booking to another open time. Eve shows each change first, and nothing is saved until you click Apply. To talk to a person instead, choose Chat with our team, or click Transfer to chat inside Eve to hand over the conversation.
Calendar links now book on non-product pages
Booking calendars opened from a calendar link now book correctly on pages that are not product pages. Before this fix, some shoppers got a generic error when they tried to book. If the event has more than one variant and the link does not pick one, shoppers now see a clear message instead. Booking errors, such as a rate limit or a server problem, now appear in a dialog that uses your selected day color instead of a browser alert.
Abandoned deposit checkouts no longer leave draft orders behind
When a customer starts paying a deposit and leaves before finishing, the checkout used to stay open as a draft order in your admin. Open deposit drafts older than 24 hours are now deleted automatically each day, so abandoned checkouts no longer pile up in your Draft orders list.
Fixed staff hours and calendar times around daylight saving time
Staff working hours and booking times now stay correct across daylight saving time changes. Before this fix, some bookings could show an hour off, and calendar invites and Zoom meetings could start an hour early for bookings made around the time the clocks change. No setup is needed.
Required checkboxes are enforced on package and bundle bookings
Customers who redeem a package or bundle now have to answer every required question before they can book. That includes required waiver checkboxes, which must be ticked. The Book button stays disabled until the required fields are complete.
Public API: event details, addresses, and change webhooks
The public API now returns more detail about your events. Events list their assigned staff, location details, and when they last changed. You can also request working windows for a date range of up to 31 days, and filter events by product or variant. Locations accept a structured address with street, city, region, postal code, country, phone, and coordinates. Changes to events and availability are now sent to your booking webhook URL.
Reports page redesigned as a bookings summary
The Reports page in Easy Appointment Booking now opens with a summary of your bookings. You see bookings by appointment date, first-time and returning customers, check-ins, and cancellations. It also shows booking, package, and post-visit revenue side by side, plus package sales and unused sessions. Each detailed report has its own tile with one key figure. Choose 7, 30, or 90 days at the top of the page. Some figures need a higher plan.
Hide Add to cart and Buy it now on every booking variant
Booking products now hide the Add to cart and Buy it now buttons for every booking variant, not only the selected one. Before, a customer who switched variant before the page finished loading could see Add to cart come back. Syncing booking products is also more reliable: it skips inactive events and reports an incomplete sync instead of success.
Redesigned plans page with itemized free bonuses
The plans page in Easy Appointment Booking has a new layout. Each plan card now opens with the result it gives you and lists the free bonuses that come with it, with a value on each line. Pro Plus is marked as the most popular plan. The banner above the cards shows what the next plan adds.
Booking emails translated to your store language
Booking emails now use your store language for the subject line, the heading, and the footer notice. Reminder emails no longer show an English heading on non-English stores. Dates in the emails follow the customer's language, and the Email Designer preview shows sample text in your store language. Subjects you wrote yourself are kept as you wrote them.
Packages, payment type and location in the Claude connector
The Claude connector now shows more on each booking: the package used, sessions used and left, the payment type (paid, package, comped, or awaiting payment), and the location. You can filter bookings and booking stats by payment type or location. A new tool lists purchased packages by customer and status.
Private appointments setting in the public API
The public API now accepts the privateAppointments setting when you create or update an event. It matches the Private Appointments checkbox on the Availability tab in the admin. Use it to close a slot after one group books, for example when a 5-place slot is taken by a group of 3.
Export the waitlist to CSV
You can now export your waitlist to a CSV file. Open the Waitlist page in Easy Appointment Booking and click Export. The file holds every entry that matches your current filters and sort, not only the entries on the page you see. This needs the Pro Plus plan or higher.
Team Portal permission to view all bookings
You can now let a Team Portal member see every booking in your store, without assigning bookings to them or linking every availability. Turn on "View all bookings" for the member in their Team Portal permissions. Those bookings show in the booking list, search, Calendar, Agenda and CSV export. They are read-only: the member cannot check in, edit or reschedule them.
Template variables shown as green and red pills
Easy Appointment Booking now shows template variables as pills. A pill is green when Easy Appointment Booking knows the variable name and red when it does not. This works in SMS templates, email subjects, the email body editor, and the calendar event title, so you can find a typo before you save.
Set the email Contact us link to a web page
The "Contact us" link in the footer of Easy Appointment Booking emails can now point to a web page, such as a contact form. Go to Email Designer and open the new Footer card. Enter a web address in the Contact us link field. If you leave it empty, the link still opens an email to your store contact address.
Plain-English email template errors with a Fix it for me button
When a custom email template has a mistake, Easy Appointment Booking now explains the problem in plain words instead of showing raw parser output. A new "Fix it for me" button repairs broken tags without touching your text. Save is blocked while a template cannot send, so a broken template no longer stops a customer email. Find it in the email template editor.
Help center answers in Sidekick and Claude
Shopify Sidekick and the Claude connector can now answer how-to questions about Easy Appointment Booking. Ask something like "how do I turn on reminder emails?" and the answer comes from our help center, with the steps for your plan. This works on every plan. Reading your own booking data from Sidekick and Claude still needs the Ultimate plan.